Privacy

Privacy Policy

Ridge and Partners LLP (Ridge) is committed to maintaining the trust and confidence of our website visitors.  We do not collect, sell, rent or trade email lists with other companies and businesses.  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

This Privacy Policy will provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Marketing

We do not collect information via our website for marketing purposes.  Information submitted via our ‘Contact Us’ form is held on our system for a limited time until the enquiry has been resolved, we do not use this information for marketing purposes.

Recruitment

Any personal data provided to us via our recruitment portal will be held in a secure environment.  Only employees who need the information as part of our recruitment and selection process, or to maintain the system will be granted access to the personally identifiable information held.

Cookies Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Portions of this website use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Hotjar

The Ridge website uses a software called Hotjar. Hotjar is used to anonymously track and record your journey through this website, so that it can be reviewed at later date for the sole purpose of helping us to improve the user experience.

Through the Hotjar tracking code embedded on this website, the information collected includes:

Device Specific Data

The following information may be collected through your device and browser:

  • Your device’s IP address (collected and stored in an anonymized format)
  • Device screen size
  • Device type (unique device identifiers) and browser information
  • Geographic location (country only)
  • Preferred language used to display the webpage

Log Data

Hotjar automatically records information which is created upon using the Ridge website. Data includes:

  • Referring domain
  • Pages visited, including the order in which they were visited
  • Geographic location (country only)
  • Preferred language used to display the webpage
  • Date and time when website pages were accessed
  • Mouse clicks & keystrokes
  • Form submission data

Access to your personal information
You have the right to view, amend, or delete the personal information that we hold about you. To request access please email privacy@ridge.co.uk We will provide the information free of charge and within one month, except in the event that the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportionate administration fee or refuse.

Rectification of personal information
If any of the information we hold on you is inaccurate or incomplete, you may ask us to correct or complete it at any time.

Your right of erasure, or to be forgotten
You may request the deletion of any personal information we hold on you at any time.
Be aware that requesting deletion, is total and irreversible. This means that we will also lose record of you having ever been on our systems. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way.

To request deletion of your personal information, contact privacy@ridge.co.uk using the email address we hold for you or otherwise proving your identity.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Changes to this Privacy Policy

Ridge may change this policy from time to time by updating this page.  This policy is effective from 25 May 2018

Ridge and Partners LLP
The Cowyards,
Blenheim Park,
Oxford Road,
Woodstock
OX20 1QR

01993 815000
Email Us  / careers@ridge.co.uk
Ridge & Partners LLP